S4D Consulting is seeking a skilled Digital Analyst to support the execution of multiple clients Digital Assessment. The role involves evaluating the organization's digital strategy, IT infrastructure, and operational processes. The successful candidate will be responsible for conducting detailed analyses, identifying gaps, and developing actionable recommendations to drive digital transformation and operational efficiency.
Job Nature : Consultant
Deadline : 21 November 2024
Salary :
Duties and Responsibilities
Key Responsibilities
1. Strategic Alignment and Business Process Assessment
· Assess and document current business processes, including customer relationship management, financial, HR, and business management workflows.
· Identify opportunities for integration, automation, and optimization to align with strategic goals.
· Provide insights into how technology can enhance revenue growth, market expansion, and customer satisfaction.
2. Technology Infrastructure and Operational Evaluation
· Conduct a comprehensive audit of the existing IT infrastructure and systems, identifying gaps and inefficiencies.
· Evaluate requirements for upgrades or new digital systems, including integrated financial platforms, and HR automation tools.
· Assess access control mechanisms and recommend digital solutions where applicable.
3. Gap Analysis and Benchmarking
· Perform gap analysis using industry standards to benchmark digital maturity and efficiency.
· Analyze and evaluate potential digital solutions for scalability, cost-effectiveness, and alignment with strategic objectives.
4. Development of Digital Transformation Roadmap
· Collaborate with stakeholders to develop a phased roadmap, detailing timelines, resource needs, and cost estimates for digital initiatives.
· Support the creation of "As-Is" and "To-Be" process models to drive informed decision-making.
5. Stakeholder Engagement and Reporting
· Facilitate workshops and meetings to gather requirements and align on project goals.
· Prepare and present detailed reports, including findings, recommendations, and the digital transformation roadmap, to stakeholders.
Qualifications
· Bachelor’s degree in information technology, Business Analytics, Computer Science, or a related field. An advanced degree is a plus.
· Certification in Business Process Management (e.g., CBPA) or IT Service Management (e.g., ITIL).
Skills and Experience
Work Experience:
· At least 3–5 years of experience in digital analysis, IT systems evaluation, or business process optimization.
· Experience working on digital transformation projects or IT infrastructure assessments is highly desirable.
· Experience in developing digital transformation roadmaps for the hospitality or property management sector.
Technical Skills:
· Strong knowledge of business process analysis tools and methodologies.
· Proficiency in IT systems auditing, gap analysis, and benchmarking against industry standards.
· Familiarity with digital transformation frameworks and tools, including centralized systems, financial platforms, and HR automation solutions.
Soft Skills:
· Excellent analytical and problem-solving skills.
· Strong communication and presentation abilities to articulate findings and recommendations to diverse audiences.
· Ability to work collaboratively with cross-functional teams and engage stakeholders effectively.
